'It is not possible to do what you actually wanted in three hours': Choosing beggar tries to trash auto shop online, owner reacts

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    Property - "Owner responds to ridiculous review of his auto shop"
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    Font - or/ChoosingBeggars Posted by u/UpwardWhsich 7 hours ago Owner responds to ridiculous review of his auto shop
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    Rectangle - Local Guide 14 reviews - 2 photos ***** a year ago Be Aware!! I recently changed the starter here. They told me $780 first, as a student couldn't afford that. It's 1/5 value of my car. They brought it down to $700 with an $30 oil change value which I initially appreciated it as I borrowed some money from my friend and couldn't come up with more. I thought that was a good deal as they "helped me, I made some phone calls after I agreed to change and guess what was quoted $580 at expres
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    Rectangle - Response from the owner a year ago Thanks for the review, When you and I spoke, you came in stranded, trying to get back to Texas and the breakdown derailed your timeline to get home. We got your car in immediately ahead of all appointments. We diagnosed the starter issue and had a discussion with you. You wanted a new starter (not remanufactured) and it needed to be done as fast as possible because you had to get back on the road to Texas by 3:00 PM. I offered a remanufactured unit
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    Font - At this point, I found an even less expensive remanufactured unit but we had to wait 90 mins for delivery. You declined again because the value difference between this unit and the less expensive unit did not make financial sense. You asked me if I could accept PayPal as payment, and while this is not an actual way I can take payment, I agreed. In my mind, I understand what it is like to be stranded out of town and I wanted to provide the least amount of resistance to get you on the road.
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    Font - I am not sure what I could have done better for you in this situation. Your actual requirements were: 1) the highest quality part available 2) as fast as possible 3) the cheapest price in town. In nearly all cases, it is impossible to accomplish all of this. Interestingly enough, we DID do it for you. Let's not forget, I accepted a payment option that I have no idea how I am going to get the funds out of, I left the shop in my personal car to pick-up your starter because there was an acci
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    Font - Edgy BlackPerson - 7 hr. ago I wish there were more owner clapbacks like this actually listing the full circumstances, without any snark or insults, just politely telling them the facts. Helps to give the other google review readers some context. € 705 € Reply Share
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    Font - munjevitijuric 4 hr. ago in the end this is great ad for his business €223 . 223 € Reply Share
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    Font - 7 hr. ago wipe finicalVelvet12 What a absolute this student was! The garage owner even gave him lunch... And there was no thanks or mention of that bit of kindness in the review. This is entitlement and ignorance (I do not think the kid knew what was required to fix his car to know why what the owner did was so cool) at its finest. €215 € Reply Share
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    Font - PumpkinWrangler +1. 5 hr. ago edited 3 hr. ago What a genuine person the owner is, I really hope more people see that review and go to their shop. €145 € Reply Share
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    Font - heavilyquarter80 7 hr. ago Denso is a great brand of starter, OEM for most Japanese vehicles.. Autozone on the other hand, hot garbage, we refuse to install their parts at our shop unless its the customers part and then there is no warranty on our end. Most repair shops have a warranty and that is why they chose OEM brand parts on most jobs, because if that part fails the shop has to fix that on their time for free, that is why it costs more a lot of the time. € 105 € Reply Share
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    Font - pergasnz 6 hr. ago I read a great idea once that anything you want to buy, you can get: ● cheap • fast • good quality The trick is, you can only ever choose two of the three. This guy got fast and good quality. Cheap was never on the table for him. € % € Reply Share
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    Font - Fit_Marionberry_3008 4 hr. ago These are always the best hands down. This is better than catching a toddler trying to take a cookie and Jerry Springer rolled into one
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    Font - wanna_be_green8 3 hr. ago I love that this shows his cost too. So many people these days rail against small business' and prices. Both employees and customers alike with zero clue what it actually takes to do the thing. This is what we should be supporting! Carquest...ha. They have me the wrong gas cap 3 times.
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    Font - . 3 hr. ago He gave that owner a great ad in the end. If I lived there I'd totally take my car to this place. kbc87
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    Font - HighPitchErek. 3 hr. ago Too bad we can't disclose name of business because that's the type of place where the Owner gives a s and I so would take my car there for maintenance, etc.

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